
This Privacy Policy describes how Kevin Pasco LLC, doing business as Relationship OS ("we," "us," or "our"), collects, uses, shares, and protects information about you when you visit https://getrelationshipos.com (the "Website"), register for our webinars, or otherwise interact with our services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide, including:
Contact information: name, email address, phone number
Registration information: when you sign up for a webinar, training, or booking call
Communication content: messages, replies, or feedback you send us
Payment information: if you purchase a coaching program (processed by third-party payment processors; we do not store full card numbers)
Optional information: answers to intake questions, relationship status, goals, or other context you choose to share
Information Collected Automatically
When you visit our Website, we may automatically collect:
IP address and approximate location
Browser type, operating system, and device identifiers
Pages visited, time spent, referral source, and click activity
Cookies and similar tracking technologies
Information from Third Parties
We may receive information from advertising partners, analytics providers (such as Google Analytics, Meta), and webinar platforms you use to attend our trainings.
2. How We Use Your Information
We use the information we collect to:
Register you for webinars, trainings, and coaching calls
Send you confirmations, reminders, replay links, and related communications
Provide, maintain, and improve our Services
Respond to your inquiries and provide customer support
Send marketing communications about our coaching programs and offers (where permitted by law)
Process payments and fulfill purchases
Analyze Website usage and improve user experience
Detect, prevent, and address fraud, abuse, or security issues
Comply with legal obligations and enforce our Terms and Conditions
3. SMS / Text Messaging Program
If you provide your phone number and opt in to receive text messages, the following terms apply:
Consent. By submitting your phone number through our registration form and affirmatively checking the consent box, you consent to receive recurring automated marketing and informational text messages from Kevin Pasco LLC / Relationship OS, including webinar confirmations, reminders, replay links, and related coaching offers. Consent is not a condition of any purchase.
Message Frequency. Message frequency varies. You may receive approximately 4–8 messages per webinar cycle.
Costs. Message and data rates may apply, depending on your mobile carrier plan.
Opt-Out. You can cancel SMS messages at any time by replying STOP to any message. After replying STOP, you will receive a confirmation message and no further messages will be sent. If you wish to resume messages, you can sign up again as you did originally.
Help. Reply HELP for assistance, or contact us at [email protected].
Carriers. Carriers are not liable for delayed or undelivered messages.
No Mobile Information Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
Service Providers. With trusted third parties who perform services on our behalf, such as webinar hosting platforms, email and SMS delivery providers, payment processors, CRM systems, and analytics providers. These providers are contractually required to protect your information and use it only for the purposes we specify.
Legal and Safety. When required by law, subpoena, court order, or to protect the rights, property, or safety of Kevin Pasco LLC, our users, or others.
Business Transfers. In connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction.
With Your Consent. With other parties when you direct us to do so or otherwise consent.
As stated in Section 3, mobile phone opt-in data and consent are never shared with any third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate the Website, remember your preferences, analyze traffic, and deliver relevant marketing. You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Website.
We may use third-party analytics and advertising services such as Google Analytics, Meta Pixel, and similar tools. You can opt out of certain interest-based advertising at:
6. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent at any time
Opt out of marketing communications
Lodge a complaint with a data protection authority
Canadian Residents (PIPEDA / PIPA)
If you are a resident of Canada, your personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including British Columbia's Personal Information Protection Act (PIPA). You have the right to access, correct, and request deletion of your personal information, and to withdraw consent at any time. To exercise these rights, contact us at [email protected]. You may also file a complaint with the Office of the Privacy Commissioner of Canada (https://www.priv.gc.ca) or the Office of the Information and Privacy Commissioner for British Columbia (https://www.oipc.bc.ca).
California Residents (CCPA/CPRA)
California residents have the right to know what personal information we collect, request deletion, opt out of the "sale" or "sharing" of personal information (we do not sell personal information), and not be discriminated against for exercising these rights.
EU/UK Residents (GDPR)
If you are in the European Economic Area or United Kingdom, you may exercise the rights described above and contact your local data protection authority. Our legal bases for processing include consent, contract performance, legitimate interests, and legal obligations.
To exercise any of these rights, contact us at [email protected].
9. Children's Privacy
Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party websites you visit.
11. International Data Transfers
Kevin Pasco LLC is based in Vancouver, British Columbia, Canada. If you access our Services from outside Canada, your information may be transferred to, stored, and processed in Canada or other jurisdictions where our service providers operate. By using the Services, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent version. Material changes will be communicated through the Website or by other reasonable means. Continued use of the Services after changes constitutes acceptance of the updated Policy.
13. We do not share users’ mobile numbers or personal contact information with any third parties or affiliates for marketing or promotional purposes.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:
Kevin Pasco LLC d/b/a Relationship OS Vancouver, British Columbia, Canada Email: [email protected] Website: https://getrelationshipos.com